Frequently asked questions

Gro is generally suitable for adults aged 18 and over, though we do have programmes aimed at families and children. However, specific programmes may have age recommendations based on the target health area.

Gro coaches are qualified professionals with experience in various health areas from psychology to nutrition.

Yes, Gro is clinically safe and intended for use as directed. The app follows industry standards for data privacy and security.

Easy does it! Gro caters to all fitness levels with adjustable exercise programs: Reduced Mobility, Beginner, Intermediate, and Advanced. Choose the program that best suits you and get moving!

While Gro may offer general health guidance and programmes that support overall wellbeing, it's important to consult your doctor directly for specific advice related to preparing for surgery or other medical procedures.

Absolutely! Gro offers more than coaching:

• Guided Mindfulness Sessions: Find peace with guided meditations to reduce stress and improve well-being.
• Relaxation Music & Visualisations: Soothing sounds and immersive 360° environments help you unwind.

Plus, some programs incorporate mindfulness techniques for stress management.

If you're not comfortable with your coach, you can contact Gro support and request to be assigned a different coach.

Yes, Gro has been recognised for its innovative approach to health management and has received awards from various organisations in the health and technology sectors.

Absolutely! Gro goes beyond individual coaching and offers social features to keep you motivated. You can:

• Connect with others: Join our private fully moderated peer-to-peer community to share experiences and find support from others on similar health journeys.
• Chat with your coach: Enjoy the convenience of direct messaging with your coach for personalised guidance, right within the Gro app