Frequently asked questions
Boost your Gro knowledge and find answers to any questions you may have.
Yes, Gro offers corporate wellness solutions that can be customised to meet the needs of organisations and their employees.
Your coach acts as a personal guide and motivator throughout your programme. They will help you set goals, overcome challenges, and track your progress.
Currently, Gro doesn't offer direct group support features within the app. However, we do offer face-to-face sessions in some areas of the UK. If you're interested in attending our face-to-face sessions, we're currently working in:
Support for adults:
Support for children & young people:
The Gro app is designed to be accessible for users with disabilities and offers features like text-to-speech, screen reader compatibility, and adjustable font size.
Yes, Gro offers a limited-time free trial for new users. Once your free trial ends, you will be charged.
Gro is generally suitable for adults aged 18 and over, though we do have programmes aimed at families and children. However, specific programmes may have age recommendations based on the target health area.
Gro Health offers subscription plans to fit your goals! Here's a quick look:
- Annual: Year-long access with coaching included (no free trial). Ideal for long-term commitment.
- Quarterly (3 months): Access to programs & features (free trial included). Coaching available separately.
- Monthly: Flexible access (free trial included). Coaching available separately.
All plans include health programs, resources & trackers. Explore our website or app for details and pricing!
To cancel your subscription, see instructions based on your signup platform below:
- iOS devices (including iPhone, iPad)
- Android devices
- Web: Log in to the Gro portal and navigate to Settings → Subscription
Not sure what type of subscription you have? Please contact customer support
Your coach will provide personalised encouragement, offer strategies for overcoming setbacks, and celebrate your achievements along the way.
Still have questions?
Our team are always on hand to help you out.
Unlock your health potential with Gro
By taking our short health assessment, you'll gain access to a personalised program tailored to your goals, preferences, and health conditions.
Discover how Gro can help you reach your full health potential and start your journey to a healthier you today.
