Frequently asked questions

Gro's meal plans are tailored to your preferences, dietary needs, and health goals. This helps you eat healthy and balanced meals that support your overall wellbeing.

Gro integrates with some popular health apps and devices. Currently, Gro can sync with:

• Apple Health
• Garmin
• FitBit
• Nokia/Withings (iOS only)
• Google Health Connect (connects with Samsung Health, MyFitnessPal, Oura, Whoop and more)

Yes, Gro coaches can provide tailored dietary and exercise advice based on your personal goals and needs. However, for medical or highly specialised advice, we may recommend consulting with your doctor or a registered dietitian.

Gro Health is a personalised health app that provides programmes, coaching, and support to help you manage and improve your health.

You can manage your subscription directly through the your preferred app store or your account page on the Gro website.

Gro Health offers subscription plans to fit your goals! Here's a quick look:

• Annual: Year-long access with coaching included (no free trial). Ideal for long-term commitment.
• Quarterly (3 months): Access to programs & features (free trial included). Coaching available separately.
• Monthly: Flexible access (free trial included). Coaching available separately.

All plans include health programs, resources & trackers. Explore our website or app for details and pricing!

If you opt for a monthly or quarterly subscription, you will be charged after the 7 day trial period ends.

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If you opt for an annual subscription (includes coaching), you will be charged immediately upon subscribing.

Yes! Currently, Gro is available in English, Arabic, French, Spanish, German, Welsh, Hindi, and Punjabi. We're always working on supporting more languages.

You'll be automatically charged for your chosen plan at the start of the next billing period. If you need some help cancelling your subscription, please contact our customer support team.

Some Gro programmes incorporate mindfulness techniques and offer resources for developing healthy habits that complement your overall health goals.

No, you don't need any special equipment to use Gro. The app is accessible on most devices, including smartphones, tablets, and computers.

Your coach acts as a personal guide and motivator throughout your programme. They will help you set goals, overcome challenges, and track your progress.

The free trial gives you access to a limited selection of Gro's features, while paid subscriptions offer full access to all programmes, coaching support, features like the food diary and trackers, and personalised meal plans.

Absolutely - please contact our customer support team who will kindly re-arrange your subscription for you.

You can chat with your coach via instant message anytime. For voice calls or scheduled appointments, please contact our customer support team to book a session.

Gro takes data privacy seriously and follows strict security protocols to protect your information. We comply with relevant data privacy regulations and use industry-standard security measures to safeguard user data.

Coaching support is only available with active subscriptions. However, you can still access the programme materials and resources after your subscription ends.

The food diary allows you to track your food intake using tools like a barcode scanner, AI plate recognition, or manual entry. You can also track health markers like weight, blood sugar, and sleep.

Gro offers a 7-day free trial for all paid subscriptions except the annual plan. You can cancel your subscription anytime before the free trial ends to avoid any charges.

Yes, Gro offers corporate wellness solutions that can be customised to meet the needs of organisations and their employees.