Frequently asked questions
Boost your Gro knowledge and find answers to any questions you may have.
Your coach acts as a personal guide and motivator throughout your programme. They will help you set goals, overcome challenges, and track your progress.
Yes! Currently, Gro is available in English, Arabic, French, Spanish, German, Welsh, Hindi, and Punjabi. We're always working on supporting more languages.
Cards: Visa, Mastercard, Discover, American Express, and most major credit/debit cards.
Digital Wallets: Apple Pay, Google Pay.
To cancel your subscription, see instructions based on your signup platform below:
- iOS devices (including iPhone, iPad)
- Android devices
- Web: Log in to the Gro portal and navigate to Settings → Subscription
Not sure what type of subscription you have? Please contact customer support
Gro coaches are qualified professionals with experience in various health areas from psychology to nutrition.
Gro Health is a personalised health app that provides programmes, coaching, and support to help you manage and improve your health.
Your coach will provide personalised encouragement, offer strategies for overcoming setbacks, and celebrate your achievements along the way.
Gro takes data privacy seriously and follows strict security protocols to protect your information. We comply with relevant data privacy regulations and use industry-standard security measures to safeguard user data.
If you opt for a monthly or quarterly subscription, you will be charged after the 7 day trial period ends.
If you opt for an annual subscription (includes coaching), you will be charged immediately upon subscribing.
Still have questions?
Our team are always on hand to help you out.
Unlock your health potential with Gro
By taking our short health assessment, you'll gain access to a personalised program tailored to your goals, preferences, and health conditions.
Discover how Gro can help you reach your full health potential and start your journey to a healthier you today.
